Airfare Ticketing and Reservation
Course description
The Tourism industry is on the move and will continue to dominate economy in the near future. Many people are travelling the world today than before for various reasons e.g. Business conferences, leisure etc. using various transport systems like airlines. The technological advancement has affected the industry in that people can book a seat anywhere around the world. This course therefore presents the students with the essential knowledge of airline industry as detailed in the course objectives.
Course objectives
At the end of this course, the students should be able to:
- Explain the various forms of reserving for airline services.
- Identify the different fares, tariffs, and currencies
- Describe the ticketing documents, air travel plans, and the billing systems.
- Know the role of IATA and other bodies in airline business
Learning outcomes;
By the end of the course, learners will be able to/know/Demonstrate;
- a)How airline tickets are made and issued
- b)Explain the reservation process
- c)Be in position to contribute to development of the airline sub-sector through skills provision obtained in and around class.
- d)Know how IATA operates